Frequently Asked Questions
I received an Invitation, how do I set up my account?
How to create and setup your account – Click to open
-It's really simple!
STEP 1 – You will receive your Invitation via email. In the email about a paragraph down, there is a unique link. Click on the link and it will take you, here to PermitRegistration.com, where you will create your account.
You will be asked for the basic, general information, name, address, phone (this very is important, in case management or the enforcement agency needs to contact you; especially in an emergency) and to create a password.
*ePermit takes Security and Privacy Very Seriously and therefore, does NOT share any of your information with anyone outside of Management or the Enforcement Agency. ePermit also does NOT store passwords, so if you ever go to change your password, you will never get a "Can't use a previously used password" notification, and the password you do use, is Encrypted with 256K bit Encryption, therefore it's secure. So you can use a password you're familiar with, if you would like, so you don't forget it.
Once completed, click "Register".
Step 2 – You will then be taken to the "Login Page" where you will need to login to your account, with your email address and the password you have created. Once logged in you can register your vehicle. Enter all requested vehicle information and Click "Add Vehicle" and you're done. You will see that your vehicle has been added to your account AND you will receive a Confirmation email of the change to your account.
*PLEASE make sure you don't miss key, transpose, add or takeout any spaces or characters to or from your License Plate, as once registered, your License Plate will become your Parking Permit and it is the ONLY way for Management or Enforcement to search your vehicle, to see if it is authorized to park or not.
The whole process will take less than 5 minutes, about 2 actually!!!
Should you need any assistance, please Contact Our Office anytime.
I have NOT received my Invitation, what do I do?
-Invitations are sent by the Owner/Manager of the Unit.
Owner(s)/Manager(s) manage their residents by inviting new residents and revoking former residents.
To do so, go to the Blue and White "Permit Management" tab from the Homepage on your ePermit account, once there click on the appropriate Unit #, input the Resident's email and click "Send Invite."
*Please remember to Revoke your former residents here also.
-If you need further assistance, please call our Office, via the Contact information.
I forgot my password, what do I do?
-Please call our Office, via the Contact information, from a number listed on your account, and we will be glad to assist you.
I'm moving, to another unit or another property with ePermit. What do I do?
-Please call our Office, via the Contact information. You will need to send supporting documentation, i.e. a copy of your signed Lease and ID.
I purchased a unit at a property, which uses ePermit. What do I do?
-Please call our Office, via the Contact information. You will need to send supporting documentation, i.e. a copy of one of the closing documents, which shows the previous owner, you as the purchaser, along with the property address and your ID.